Title of article
Airline market share and customer service quality: a reference-dependent model
Author/Authors
Yoshinori Suzuki، نويسنده , , John E. Tyworth، نويسنده , , Robert A. Novack، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2001
Pages
16
From page
773
To page
788
Keywords
Econometric model , Customer service , airline demand , reference point
Journal title
Transportation Research. Part A: Policy & Practice
Serial Year
2001
Journal title
Transportation Research. Part A: Policy & Practice
Record number
243785
Link To Document