مرکز منطقه ای اطلاع رساني علوم و فناوري - Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence

Title of article :

Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence

Author/Authors :

Ching-Fu Chen، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2008

Pages :

From page :

709

To page :

717

Keywords :

airline , Service Quality , perceived value , Structural equation model (SEM) , Satisfaction , Behavioral intention

Journal title :

Transportation Research. Part A: Policy & Practice

Serial Year :

2008

Journal title :

Transportation Research. Part A: Policy & Practice

Record number :

244160

Link To Document :