Author/Authors :
sarikhani, yaser Research Center for Social Determinants of Health - Jahrom University of Medical Sciences, Jahrom, IR Iran , razmjou, shafagh Research Center for Social Determinants of Health - Jahrom University of Medical Sciences, Jahrom, IR Iran , zare, sousan Research Center for Social Determinants of Health - Jahrom University of Medical Sciences, Jahrom, IR Iran , heydari, taghi Health Policy Research Center - Shiraz University of Medical Sciences, Shiraz, IR Iran
Abstract :
Background: Healthcare systems have an intrinsic responsibility to meet medial and non-medical expectations of people.
Objectives: The aim of this study was to investigate the Iranian health system responsiveness in the city of Jahrom.
Methods: This study comprised of 600 patients from 6 health centers in Jahrom County. Data were gathered via a standard selfreport questionnaire. Logistic regression analysis was used to evaluate data.
Results: Responsiveness of Jahrom health system was reported to be higher than average (3.32 ± 0.41)). Being female, being from low income families, and patients on inpatient services were factors directly associated with higher rate of good responsiveness (P < 0.001).
Conclusions: The Iranian health evolution plan is expected to have potential to promote responsiveness and quality of healthcare services, an area deserving more investigations.
Keywords :
Healthcare System , Responsiveness , Patients Satisfaction , Health Transformation Plan
