Author/Authors :
Dehghan, Mahlagha Nursing Research Center - Kerman University of Medical Sciences, Kerman, Iran , Mehdipour-Rabori, Roghayeh Nursing Research Center - Kerman University of Medical Sciences, Kerman, Iran , Rayani, Masoud Nursing Research Center - Kerman University of Medical Sciences, Kerman, Iran , Ali Zakeri, Mohammad Non-Communicable Diseases Research Center - Rafsanjan University of Medical Sciences, Rafsanjan, Iran. , Mobasher, Mina Faculty of Iranian Traditional Medicine - Kerman University of Medical Sciences, Kerman, Iran , Iranmanesh, Maryam Nursing Research Center - Kerman University of Medical Sciences, Kerman, Iran
Abstract :
Patients’ rights are among the most important criteria for evaluating the quality of health services. The current study aimed to determine the importance and observance of the patient's bill of rights.
This cross-sectional study was done in Kerman, Iran. The research samples were 217 patients and 204 personnel. The data collection tool was a researcher-made questionnaire in the scope of the patient's bill of rights, and data were analyzed by SPSS 15.
The results showed a significant difference between patients and the personnel on the subject of the patient's bill of rights and most of its dimensions (P < 0.01). However, no significant difference was found between their views on the observance of the patient's bill of rights and its dimensions. Also, 35.9% of patients as well as 25% of personnel considered the observance of patients’ rights unfavorable.
The participants were aware of the importance of the patient's bill of rights. It is necessary, however, to codify and approve the laws related to the rights of patients.
