Dynamic TOC-based approach to planning and controlling accessories in MTO environments

In make-to-order systems, customers expect more freedom to choose the accessories they desire. However, demand variations and internal disorders cause uncertainties. Hence, a dierent inventory system is required for such items to dynamically manage those variations. In this paper, a dynamic approach based on the theory of constraints is proposed for inventory planning and control of accessories. First, the risk of processing time variation is balanced while keeping cycle time balanced. Second, the ribbons of buer control charts are determined by a buer planning model in which a multicriteria ABC analysis is carried out to apply dierent customer service levels. To detect demand variations and monitor the buer, trend of consumption in each monitoring window is carefully traced. In addition, simulation-based procedures are recommended to update control ribbons. The comparison between the performance of the proposed approach and those of common methods using the data of an automobile company, as well as several random test problems, conrms that the total cost and the eciency of inventory system can be signicantly reduced and increased, respectively.