A model for implementing sustainable e-government with a structural interpretative modeling approach

In today's world, considering the concept of e-government with the aim of increasing the efficiency of public management and the necessity of providing a foundation for balancing in the economic, social and environmental fields, presentation of a suitable model for the realization of a sustainable e-government in the context of the situation of a country's needs. In this regard, the purpose of this study was to identify the factors affecting the implementation of sustainable e-government in Iran, as well as designing an interpretive structural model based on the knowledge of experts on the phenomenon studied. To do this, after studying the literature and identifying the factors affecting the implementation of sustainable e-government, a matrix questionnaire was designed and distributed among 15 experts selected by targeted sampling. By analyzing the data, the factors affecting the implementation of sustainable e-government were classified in 7 levels (level one: legal requirements; second level: cultural management and strategic management; third level: financial management; fourth level: infrastructure management and human resource competence management; fifth Level: Service Management, Electronic Information Management and Event Management; Sixth Level: Citizenship e-Readiness; and Seventh Level: Citizens' Communication Management).