Title of article :
Understanding the interfaces:: How ocean freight shipping lines can maximize satisfaction
Author/Authors :
Srinivas Durvasula، نويسنده , , Steven Lysonski، نويسنده , , Subhash C. Mehta، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2002
Pages :
14
From page :
491
To page :
504
Keywords :
services marketing , Service encounters , Service Quality , Service satisfaction , Decision tree
Journal title :
Industrial Marketing Management
Serial Year :
2002
Journal title :
Industrial Marketing Management
Record number :
255045
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=255045
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