Title of article
Creating customer knowledge competence: managing customer relationship management programs strategically
Author/Authors
Alexandra J. Campbell، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2003
Pages
9
From page
375
To page
383
Keywords
customer relationship management , Organizational Learning , Customer knowledge competence
Journal title
Industrial Marketing Management
Serial Year
2003
Journal title
Industrial Marketing Management
Record number
255104
Link To Document