Title of article
The implementation of customer profitability analysis: A case study
Author/Authors
Erik M. van Raaij، نويسنده , , Maarten J. A. Vernooij، نويسنده , , Sander van Triest، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2003
Pages
11
From page
573
To page
583
Keywords
Customer profitability , implementation , Case study , Customer Relationship Management (CRM)
Journal title
Industrial Marketing Management
Serial Year
2003
Journal title
Industrial Marketing Management
Record number
255120
Link To Document