Author/Authors :
Tangavello, Logeswaran Universiti Malaysia Sabah - Fakulti Kemanusiaan, Seni dan Warisan - Unit Penyelidikan Etnografi dan Pembangunan, Malaysia , Mapjabil, Jabil Universiti Malaysia Sabah - Fakulti Kemanusiaan, Seni dan Warisan - Unit Penyelidikan Etnografi dan Pembangunan, Malaysia , Ab Rahman, Badariah Universiti Malaysia Sabah - Fakulti Kemanusiaan, Seni dan Warisan - Unit Penyelidikan Etnografi dan Pembangunan, Malaysia , Zainol, Rosmiza Mohd Universiti Kebangsaan Malaysia - Fakulti Sains Sosial dan Kemanusiaan, Pusat Pengajian Sosial Pembangunan dan Persekitaran, Malaysia , Abidin, Mohammad Kadir Zainal Universiti Malaysia Sabah - Fakulti Kemanusiaan, Seni dan Warisan - Unit Penyelidikan Etnografi dan Pembangunan, Malaysia , Ibrahim, Mohd Zulhalmi Universiti Malaysia Sabah - Fakulti Kemanusiaan, Seni dan Warisan - Unit Penyelidikan Etnografi dan Pembangunan, Malaysia
Abstract :
Safety and security concerns in the tourism industry are critical aspects that need to be seriously considered to ensure that a tourist destination remains as a place of choice among tourists. This conceptual review of safety and security concerns in the tourism industry is premised on the importance of safeguarding tourists safety during their visit to a tourist destination. Among the threats facing tourists are natural disasters such as tsunami and earthquakes; crime and violence, such as rape, kidnapping, murder and incidences of fraud by tour and travel agencies; food poisoning; diseases and many others. The safety and security issues are also related to tourists’ other interests, including the ability to find directions in an alien environment, understanding the social customs and practices in the local system, and safety in consumer services and shopping. In short, peace and hospitality are treated as travel and tourism ‘best friends’ as war and insecurity are among their worst enemies .
Keywords :
alien environment , safety and security concepts , tourist destination , tourist safety , tourist security , tourism industry
