WHERE DID GENERAL MOTORS GO WRONG WITH THE IGNITION SWITCH RECALL?

When it comes to purchasing a new car, a buyer expects the car to be safe and reliable. It is the responsibility of the automaker to ensure that those expectations are met. However, to err is human; recalls are a necessary part of life. When a recall happens, it then becomes the responsibility of the automaker to issue the recall in a timely manner. However, that was not the case with the General Motors (GM) ignition switch recall. The focus of this paper will be on the GM ignition switch, including sections regarding the problem with the switch, who may have been responsible for approving the switch, and possible suggestions on how GM could have prevented the recall.