Employees Idenffication, Cohesiveness and Communication Towards Their Work Group in Post-merger of XYZ Malaysia Sdn. Bhd.

The most challenging process of a merger is the integration of human factors of the two merging entities. Work group, which is the basic and important structure of an organization, is mostly affected by the integration during a merger exercise. This research study is thus concerned with work group identification, cohesiveness and communication in a post corporate merger. The purpose of the study is to identify the level of employees identification, cohesiveness and communication toward their new work group in XYZ Malaysia Sdn. Bhd, which has undergone merger process. The study was based on a survey research design. Data were collected from 32 executives from the newly setup Administration Division using questionnaires. Data collected were analyzed and interpreted with descriptive and inferential statistics. The findings indicated that the overall level of employees identification, cohesiveness and communication towards their work group is high. The findings also showed that there is a highly significant difference in group cohesiveness and communication among departments. Further, the study showed that there is no significance difference towards the three dimensions between respondents belonging to the previous company prior to the merger.This study suggests several recommendations to ensure a more effective merger process and to ensure organizational expectations on work group yields more desirable results.