A Study on Utilization of Information System Sophistication in SmallSized Hotels in Kedah, Malaysia

This paper attempted to investigate the utilization of information system (IS)among small sized hotels which prior on illustrating the main problems thatfaced by these hotels, as integrate and utilize some IS features to keep the hotelmove profitable. The study found that small hotels in Kedah, though quite late intechnology adoption, as well as IS usage in their daily operation. In fact,utilization of IS in Small Sized Hotels obtain an easy way to access the enquireinformation about the strategy of the small hotels which important to decisionmaking strategy process. Finally, this research suggested to the small hotels toenhance their IS capabilities of in future. Possible implications were raisedregarding IS strategies where it was important to enhance the IS capacity ofsmall hotels in Malaysia.