A Comparative Study Evaluating Performance of Old Traffic Police (OTP) New Traffic Police (NTP) in Twin Cities (Rawalpindi Islamabad)

The effectiveness of the law enforcement agencies is quite essential for provision of good public services to masses and ensuring law and order. Traffic Police is an important component of policing that secures lives through proper implementation of traffic laws. A study was conducted in twin cities Rawalpindi and Islamabad to explore the effectiveness of the new Traffic Police system and to judge how it performed comparatively better than that of old traffic police. A Random sample of 266 respondents who possessed driving licenses and driving vehicles was drawn from public and private sector institutions and from general public. This included university faculty, drivers in the university departments, taxi and bus drivers and general public driving their personal vehicles. A pre designed questionnaire was used to collect data through field surveys. The study reported that NTP are fair in their dealings with public, have good attitudes in terms of traffic regulation. They provide safety to all road users without discrimination and ensure rule of law through equal application. They strictly follow rules, are having courteous attitude, have mature dealing with public and arrive timely in case of the accident. It was concluded that such type of cultural change needs to be planned in general police especially those working in police stations.