• Title of article

    Government hospitals food quality and patient satisfaction

  • Author/Authors

    busra, nurul nadira universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia , dolah, siti noraisah universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia , che ngah, haslina universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia , samsudin, azlina universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia

  • From page
    593
  • To page
    602
  • Abstract
    Food quality is important in maintaining patients’ satisfaction, especially towards patients’ meals. Patients need high quality foods in their recovering or healing process. Therefore, hospital foodservices must ensure the foods offered at the hospital are of the highest quality despite the medicine provided. If the food quality offered at the hospital is high, the appetite of patients will be enhanced. In addition, the appetite of patients can also be stimulated through improvement in taste, texture, appearance and freshness of patients’ meal. This paper discusses the information gathered from secondary data based on the previous published research and articles.
  • Keywords
    Food quality , satisfaction , patient meal , hospital , foodservice
  • Journal title
    Journal of Tourism, Hospitality and Culinary Arts
  • Journal title
    Journal of Tourism, Hospitality and Culinary Arts
  • Record number

    2578245