Title of article :
Government hospitals food quality and patient satisfaction
Author/Authors :
busra, nurul nadira universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia , dolah, siti noraisah universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia , che ngah, haslina universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia , samsudin, azlina universiti teknologi mara cawangan terengganu - faculty of hotel and tourism management, Malaysia
From page :
593
To page :
602
Abstract :
Food quality is important in maintaining patients’ satisfaction, especially towards patients’ meals. Patients need high quality foods in their recovering or healing process. Therefore, hospital foodservices must ensure the foods offered at the hospital are of the highest quality despite the medicine provided. If the food quality offered at the hospital is high, the appetite of patients will be enhanced. In addition, the appetite of patients can also be stimulated through improvement in taste, texture, appearance and freshness of patients’ meal. This paper discusses the information gathered from secondary data based on the previous published research and articles.
Keywords :
Food quality , satisfaction , patient meal , hospital , foodservice
Journal title :
Journal of Tourism, Hospitality and Culinary Arts
Journal title :
Journal of Tourism, Hospitality and Culinary Arts
Record number :
2578245
Link To Document :
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