Title of article :
QFD AS A TOOL FOR IMPROVEMENT OF CAR DASHBOARD
Author/Authors :
Hamidullah NWFP University of Engineering and Technology, Pakistan , Akbar, R. NWFP University of Engineering and Technology, Pakistan , Noor, S. NWFP University of Engineering and Technology, Pakistan , Shah, W. NWFP University of Engineering and Technology, Pakistan , Inayatullah NWFP University of Engineering and Technology, Pakistan
Abstract :
This paper presents a Quality Function Deployment (QFD) for development of car dashboard of Toyota and Honda motor cars. A questionnaire is used for getting ‘Voice of the Customer’ (VOC). ‘Voice of the Customer’ is translated into customer needs which are then converted into technical specifications. The output from House of Quality (HOQ) is used in concept generation. Pugh chart is used for concept selection.CAD models of the selected concepts are presented.
Keywords :
Quality Function Deployment (QFD) , House of Quality (HOQ) , Concept generation , Concept selection , CAD models , car dashboard
Journal title :
Journal of Quality and Technology Management
Journal title :
Journal of Quality and Technology Management
