Title of article
QFD AS A TOOL FOR IMPROVEMENT OF CAR DASHBOARD
Author/Authors
Hamidullah NWFP University of Engineering and Technology, Pakistan , Akbar, R. NWFP University of Engineering and Technology, Pakistan , Noor, S. NWFP University of Engineering and Technology, Pakistan , Shah, W. NWFP University of Engineering and Technology, Pakistan , Inayatullah NWFP University of Engineering and Technology, Pakistan
From page
1
To page
22
Abstract
This paper presents a Quality Function Deployment (QFD) for development of car dashboard of Toyota and Honda motor cars. A questionnaire is used for getting ‘Voice of the Customer’ (VOC). ‘Voice of the Customer’ is translated into customer needs which are then converted into technical specifications. The output from House of Quality (HOQ) is used in concept generation. Pugh chart is used for concept selection.CAD models of the selected concepts are presented.
Keywords
Quality Function Deployment (QFD) , House of Quality (HOQ) , Concept generation , Concept selection , CAD models , car dashboard
Journal title
Journal of Quality and Technology Management
Journal title
Journal of Quality and Technology Management
Record number
2581239
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