Title of article :
How can the Web help build customer relationships?: An empirical study on e-tailing
Author/Authors :
Fang Wang، نويسنده , , Milena Head، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2007
Pages :
15
From page :
115
To page :
129
Keywords :
Online retailing , Trust , Relationship intentions , Switching costs , Satisfaction , SEM
Journal title :
Information & Management
Serial Year :
2007
Journal title :
Information & Management
Record number :
258590
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=258590
