• Title of article

    Japanese approaches to customer satisfaction: Some best practices

  • Author/Authors

    Dominique V. Turpin، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 1995
  • Pages
    7
  • From page
    84
  • To page
    90
  • Journal title
    LONG RANGE PLANNING
  • Serial Year
    1995
  • Journal title
    LONG RANGE PLANNING
  • Record number

    258670