Title of article
Customer Retention Management in the B2C Electronic Business
Author/Authors
Bernd W. Wirtz، نويسنده , , Nikolai Lihotzky، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2003
Pages
16
From page
517
To page
532
Journal title
LONG RANGE PLANNING
Serial Year
2003
Journal title
LONG RANGE PLANNING
Record number
259252
Link To Document