Author/Authors :
Sylverken, Augustina Angelina Department of Theoretical and Applied Biology - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Owusu-Dabo, Ellis Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Kwarteng, Alexander Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Twumasi-Ankrah, Sampson Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Owusu, Michael Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Adu-Amoah, Louis Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Dumevi, Rexford Mawunyo Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Arthur, Rejoice Agyeiwaa Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Addofoh, Nicholas Kumasi Centre for Collaborative Research in Tropical Medicine - Kwame Nkrumah University of Science and Technology, Kumasi, Ghana , Dzata, Francisca National Tuberculosis Control Programme - Ghana Health Service, Accra, Ghana , Bonsu, Frank National Tuberculosis Control Programme - Ghana Health Service, Accra, Ghana
Abstract :
Background: The widespread use of social media applications on mobile phones indicate that smart phones have become more than just a simple medium for voice calling. Several studies have shown the potential benefit of these social media applications in discussing many health conditions. We report on tracking sample transport by public and private transport providers using WhatsApp during the first nationwide drug resistance tuberculosis (TB) survey in Ghana.
Methods: The survey was conducted between February 2016 and June 2017, and involved 33 TB diagnostic sites selected on the basis of a two-stage cluster randomized sampling design on both anticipated yield and probability proportional to size method. We engaged the services of privately and publicly owned vehicles’ union to transport samples to the Bacteriology department at the Kumasi Centre for Collaborative Research in Tropical Medicine laboratories for further laboratory processing.
We created a mobile social group platform (‘National TBDRS’) on WhatsApp consisting of two representatives from each site as well as other stakeholders. The purpose was to notify a laboratory team in Kumasi, on the following details of the sample: date and time of dispatch, driver’s name, car number, estimated time of arrival, and bus terminal name.
Results: A total 3077 WhatsApp messages were received during the survey period. Of these, 2879 (93.57%) messages were related to the survey. We observed a positive correlation between the total number of messages received and the total number of well-packaged sputum samples sent (r=0.89, p=0.02). There were no major transport delays (11:44±03:50) and all samples arrived within a 3-day window from the survey sites.
Conclusions: Using WhatsApp as a platform of communication can aid in improving tracking of samples, enhance accountability of for example drivers handling the samples over at a road crossing and communication across health facilities.