Author/Authors :
Zhang, Xinli Department of Industrial Engineering and Engineering Management - Business School of Sichuan University - Chengdu, China , Yu, Yu Department of Industrial Engineering and Engineering Management - Business School of Sichuan University - Chengdu, China , Xiong, Fei Department of Industrial Engineering and Engineering Management - Business School of Sichuan University - Chengdu, China , Luo, Le Department of Industrial Engineering and Engineering Management - Business School of Sichuan University - Chengdu, China
Abstract :
This paper is aimed at establishing a combined prediction model to predict the demand for medical care in terms of daily visits in an
outpatient blood sampling room, which provides a basis for rational arrangement of human resources and planning. On the basis of
analyzing the comprehensive characteristics of the randomness, periodicity, trend, and day-of-the-week effects of the daily number
of blood collections in the hospital, we firstly established an autoregressive integrated moving average model (ARIMA) model to
capture the periodicity, volatility, and trend, and secondly, we constructed a simple exponential smoothing (SES) model
considering the day-of-the-week effect. Finally, a combined prediction model of the residual correction is established based on the
prediction results of the two models. The models are applied to data from 60 weeks of daily visits in the outpatient blood sampling
room of a large hospital in Chengdu, for forecasting the daily number of blood collections about 1 week ahead. The result shows
that the MAPE of the combined model is the smallest overall, of which the improvement during the weekend is obvious, indicating
that the prediction error of extreme value is significantly reduced. The ARIMA model can extract the seasonal and nonseasonal
components of the time series, and the SES model can capture the overall trend and the influence of regular changes in the time
series, while the combined prediction model, taking into account the comprehensive characteristics of the time series data, has
better fitting prediction accuracy than a single model. The new model can well realize the short-to-medium-term prediction of the
daily number of blood collections one week in advance.