Author/Authors :
Nanbakhsh, H. urmia university of medical sciences - Department of Community Medicine, اروميه, ايران , Salarilak, S. urmia university of medical sciences - Department of Community Medicine, اروميه, ايران , Islamloo, F. urmia university of medical sciences - Department of Public Health, اروميه, ايران , Aglemand, S. urmia university of medical sciences - Department of Public Health, اروميه, ايران
Abstract :
We assessed women’s satisfaction with the reproductive health services in the population laboratory of Urmia University of Medical Sciences in 2003. A random sample of 600 married women aged 15–49 years completed a satisfaction questionnaire based on Bruce’s criteria. Overall 76.2% of women were satisfied and 15.8% were completely satisfied with the total reproductive health service; however 34.0% of women were unsatisfied or completely unsatisfied with their health care provider. Factors that needed be improved were: providing all modern contraception methods in the health centres; using educational materials (e.g. pamphlets and brochures) at reproductive health consultations; and improving information given to clients to ensure informed choice of family planning method.
