EFFECTS OF INDIVIDUAL CHARACTERISTICS ON LEARNING THROUGH HUMAN RESOURCE DEVELOPMENT (HRD) IN CORPORATE SOCIAL RESPONSIBILITY (CSR) ACTIVITY

Learning through Human Resource Development (HRD) in Corporate Social Responsibility (CSR) activities is useful in the development of ethical behaviour of employees through the acquisition of knowledge, skills, and attitudes. This study aimed to investigate the relationships between individual characteristics and learning through HRD in CSR activities. The participants in this study were 178 employees in four Thai firms that had been involved in developmental HRD in CSR activities. Data were collected through the use of a questionnaire on individual characteristics and evaluation of knowledge, skills, attitude changes (KSA changes) that consisted of ethical behaviour aspects such as discipline, sacrifice, harmony, morality, and gratitude. The results of the study found that there were statistically-significant relationships between age, years of work experience with the current firm and years of work experience with other firms, and KSA changes. The findings suggested that these variables could affect learning through HRD in CSR activities.