Business Process Re-Engineering Implementations in the High Tech Entrepreneurship Firm in Malaysia: A Study on Determinant Factors

Basically, Business Process Re-Engineering (BPR) is critical important as a problem solving mechanism within the firms with aimed to formulates the solution. With regard to the current competitive environment, most of high tech firm are choosing this method to enhance the performance, especially in the areas of process, procedure, or rules. However, in the high tech entrepreneurship firm, to the best of knowledge, there is lacks of knowledge regarding the practical implementations of BPR. From literature survey, BPR will become more important to make the firm achieved better performance compares to before. BPR implementation will increased the performances where make the firm more competitive, efficient and proactive. The general idea of the paper is discussed on determinants factor of success in the high tech entrepreneurship firm, with specific case on the MSC status firm in Malaysia. The main purpose of this study is to identify the success factor of BPR in the high tech entrepreneurship firm. Secondly, this paper is identifying what benefit(s) that the high tech entrepreneurship firm achieves from the BPR implementation. This study was conducted among 100 high tech entrepreneurship firm that select randomly from the directory of MSC Malaysia. One of the finding has indicated that there was a significant (2 tailed significant) positive relationship between independent variables (cross functionality, BPR methods, human resource skills and expertise, and leadership/motivation) and dependent variable (benefits of BPR). In addition, the results also indicated that variable leadership and motivation factor became more significant positive relationship with benefits of BPR. Finally, suggestion was made on how to use BRP as a method to sustaining the firms’ performance, accordingly to the current change of current business environment