KESAN AMALAN KOMUNIKASI DALAM SISTEM GANJARAN DAN KEADILAN PROSEDUR TERHADAP PRESTASI KERJA

Purpose - This paper seeks to measure the influence of perceived procedural justice; to identify the moderating effects of procedural justice on the knowledge about reward systems; and to identify the moderating effects of procedural justice on the immediate boss treatments toward job performance. Design/Methodology/Approach - The study was dependent on a survey conducted on 92 respondents who had completed the survey questionnaire forms. Findings -Outcomes showed that interaction betwen knowledge about reward systems and procedural justice insignificantly correlated with job performance, but interaction between immediate boss treatments and procedural justice significantly correlated with job performance. This result confirmed that procedural justice does act as a partial moderating effect in the reward system model of the organisation sample. Originality/Value - The paper explores the possible implications and limitations of this study and addresses these to organisations to look at procedural justice as one important element in the compensation system communication.