Ke Arah Pembentukan Model Pemantauan Prestasi Pengurusan Projek Perisian

Software development is a complex and dynamic process based on software evolution from time to time. Effective project management is crucial to successful development of software. The software development group has the responsibility for providing computer system that meets software quality and needs of that end-user. Often the system provided does not satisfy users real needs. Software metrics provide insight into the quality of software, informing the developers about the status of a project. This study is to develop a performance-monitoring model for software project management based on metrics that will be a guideline to lead the development process through requirement phase, design phase and implementation phase. Focus on this study also considered how work culture among Information Technology staff is monitored during the development process. For this purpose, Staff Evaluation Monitoring Program (StEMP) is developed to process the metrics value and visualize information such as comparative usage time per activity and usage time to correct errors as output. Then, the output will be used to support decision-making activities by project team. As a conclusion, this study explains how the metrics were selected and how they are being implemented to improve quality service in software development.