Analysis of application of standard operating procedure in the management of the archives pt. pln (persero) rayon medan baru

In the current globalization era, the demand of the accurate data and information is absolutely needed to support the continuity of a company. Therefore, all activities in the office are always connected with filing. This study aims to determine how is the implementation of Standard Operating Procedure at PT. PLN (Persero) Rayon Medan Baru. The research methodology is qualitative descriptive approach that is investigating the real facts and has been provided which has several stages : pay attention carefully, their searching inquiry and acting as agents or direct instrument. Standard Operating Procedures implemented in PT. PLN (Persero) Rayon Medan Baru that is filing system change from manual to electronic application system AIL, AP2T is a centralized application service customer data, standardization of systems of Standard Operating Procedures and facilities, numbering letter of the product (in accordance with filing cabinet on the arrangement/record keeping), the scanning process of the customer data that is then stored on file in accordance with the number of filing cabinets. Given this research it is known that there are some irregularities in implementation of Standard Operating Procedures in records management at PT. PLN (Persero) Rayon Medan Baru. For that PT. PLN (Persero) Rayon Medan Baru need to do some improvements in the filing system.