Permintaan Firma Terhadap Industri Tenaga Kerja Teknologi Maklumat dan Komunikasi di Malaysia

The purpose ofthis study is to identify the firms demand on Information and Communication Technology (ICT) workers of Malaysian ICT industry. Postal questionnaires were employed and sent to the human resource manager or top management of the firms. A total of J38 questionnaires were returned. Findings showed that demand on ICT workers are varied according to the firms size and ICTjob categories. Some difficulties faced by respondents also have been identified. Recruiting staff with preferred skills had caused firms more difficulty than recruiting candidates with appropriate experience and personal qualities. There is a statistically significant relationship between the firms size and demand on ICT workforce. Further, the implications of the findings to those involved in the supply of human resources in the labour market were discussed as to solve the mismatch problem and fulfill the nation s future needs of lCT workforce.