Title of article :
Service quality in academic libraries : by Peter Hernon & Ellen Altman. Norwood, NJ: Ablex Publishing Corp., 1996. 187p. $24.50 (paper). ISBN 1-56750-210-5 (paper). $52.50 (cloth). ISBN 1-56750-209-1.
Author/Authors :
Danuta A. Nitecki، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1996
Journal title :
The Journal of Academic Librarianship
Journal title :
The Journal of Academic Librarianship