Designing and evaluation of patient safety management questionnaire: A mixed method study

Context: Health system managers have a responsibility to prioritize their policies, procedures, and guidelines to ensure patient safety. Aim: Design and evaluation of patient safety management questionnaire in Shahrekord teaching hospitals. Settings and Design: This study was a mixed and exploratory research. Materials and Methods: This study was conducted in 2017–2019 in Shahrekord. To analyze the factor load, the entire study population participated including 450 manager, nurse manager, supervisors, head nurses, and patient safety practitioner. Statistical Analysis Used: The scope and items of the questionnaire were confirmed by examining the face validity, content, and structure and its reliability by internal consistency and stability. After collecting data, SPSS software version 18 was used to analyze and evaluate the information. Results: In the qualitative stage and interview professors and experts and reviewing scientific texts, 116 items were extracted in 8 dimension of patient safety management, which after reviewing the face and content validity, 19 items were removed. In the quantitative stage, in the content validity ratio study, two items were removed due to the ratio of< 0.56 and one item in the content validity index review was removed due to the ratio of <0.78, and 94 items were finalized. Evaluation result of structure validity with Kaiser-Meyer-Olkin index was 0.85 and Bartlett test was 7237.504 (P < 0.001). Conclusions: Result showed that patient safety management questionnaire is an essential tool for use by hospital managers to evaluate patient safety management in the dimensions of planning, guidance and leadership, decision-making, organizing, information, communication, coordination, and control.