Title of article :
To satisfy & delight your customer: How to manage for customer value : by William J. Pardee. New York: Dorset House Publishing, 1996. $44.70. ISBN 0--932633-35-8
Author/Authors :
Janet S. Fore، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1997
Pages :
2
From page :
148
To page :
149
Journal title :
The Journal of Academic Librarianship
Serial Year :
1997
Journal title :
The Journal of Academic Librarianship
Record number :
272249
Link To Document :
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