Title of article :
Service quality and customer satisfaction: An assessment and future directions
Author/Authors :
Peter Hernon، نويسنده , , Danuta A. Nitecki، نويسنده , , Ellen Altman، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1999
Pages :
9
From page :
9
To page :
17
Journal title :
The Journal of Academic Librarianship
Serial Year :
1999
Journal title :
The Journal of Academic Librarianship
Record number :
272535
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=272535
