Title of article
Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system
Author/Authors
Anne Martensen، نويسنده , , Lars Gr?nholdt، نويسنده ,
Issue Information
روزنامه با شماره پیاپی سال 2003
Pages
8
From page
140
To page
147
Journal title
The Journal of Academic Librarianship
Serial Year
2003
Journal title
The Journal of Academic Librarianship
Record number
273033
Link To Document