Title of article :
Elucidating the Effects of Winning and Losing Positions on the Relationship Between Football Supporters’ Satisfaction and Behavioral Intentions According to Weiner Attribution Theory
Author/Authors :
Nawkhasi, Jamil Science and Research - Islamic Azad University Tehran Branch, Tehran, Iran , Sadeghi Boroujerdi, Saeed University of Kurdistan, Kurdistan, Iran , Safania, Ali Mohammad Science and Research - Islamic Azad University Tehran Branch, Tehran, Iran , Naghshbandi, Salah Science and Research - Islamic Azad University Tehran Branch, Tehran, Iran
Abstract :
Purpose: The goal of this study was to elucidate effects of
winning and losing positions on the relationship between
football supporters’ satisfaction and behavioral intentions
according to Weiner Attribution Theory.
Methods: The research is in consonance with applied objective
and methodologically correlation- descriptive. The statistical
population of this study was conducted on Perspolis and
Esteghlal Tehran team supporters in season 98-99. Sample size
was appraised qua 277 individuals for each team (554 in
general) based on SPSS sample power software. Sampling
method was employed accessibly after the end game, while
spectators wear leaving the stadium. (Azadi Tehran stadium).
For the test model, structural equation modeling approach to
multi-group analysis was used.
Results: The study findings showed that the only significant
factors are game satisfaction path coefficient and purchase
intention (t=2.537, β=-0.280), while in winning position,
service satisfaction path coefficient on purchase intention
(t=2.313, β=0.190), game satisfaction on purchase intention
(t=6.599, β=0.550) and game satisfaction on attendance
intention (t=5.039, β=0.477) was recognized significantly.
Conclusion: adapted from this result, supporters’ behavioral
response is affected by game positions. Whereas game position
is inevitable, (losing and winning is incontrollable as sports
modality) it is suggested to the club authorities to strengthen
supporters’ emotional states through submission services.
Keywords :
Game and Service Satisfaction , Purchase Intention , Attendance Intention , Attribution Theory
Journal title :
research in sport management and marketing