Title of article :
Digital Tools of Marketing Strategies in Hotel Branding
Author/Authors :
Banyeva ، Iryna Department of Hotel and Restaurant Business and Business Organization - Mykolayiv National Agrarian University , Lebedieva ، Nataliia Department of Management - International Humanitarian University , Parfinenko ، Tetiana Department of International E commerce and Hotel and Restaurant Business - V. N. Karazin Kharkiv National University , Velychko ، Olena Department of Hotel and Restaurant Business and Business Organization - Mykolayiv National Agrarian University , Petrova ، Olena Department of Technology of Processing, Standardization and Certification of Livestock Products - Mykolayiv National Agrarian University , Peresichna ، Svitlana Department of Hotel, Restaurant and Tourist Business - Kyiv National University of Culture and Arts
Abstract :
The condition of the hotel’s competitiveness is a strong brand. The introduction of digital marketing in the strategy of hotel branding creates new opportunities for hotels when interacting with guests through digital channels. The purpose of this study is to develop theoretical and practical measures to improve the effectiveness of marketing strategies in hotel branding using digital tools.To achieve the goal of the study was conducted research on targeted branding some of the largest hotel chains. The results of the analysis showed that in the process of branding at each stage the corresponding goals have achieved by means of advertising, marketing, public relations management, personnel selection, corporate culture.This study substantiates the main tools of the strategy of the Digital Marketing and Sales. The brands need to constantly monitor changes in market positions and audience sentiment using all the features and channels. The priorities should be implemented by performing key tasks, in particular such astimely measurements as far as brand experience has a positive effect on customer satisfaction and loyalty.
Keywords :
Digital Marketing , Digital tools , Marketing strategies , Brand , Hotel Branding
Journal title :
Journal of Information Technology Management (JITM)
Journal title :
Journal of Information Technology Management (JITM)