• Title of article

    Comparing customer satisfaction across industries and countries

  • Author/Authors

    Michael D. Johnson، نويسنده , , Andreas Herrmann، نويسنده , , Anders Gustafsson، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2002
  • Pages
    21
  • From page
    749
  • To page
    769
  • Keywords
    National barometers , Customer Satisfaction , Comparability
  • Journal title
    Journal of Economic Psychology
  • Serial Year
    2002
  • Journal title
    Journal of Economic Psychology
  • Record number

    274539