مرکز منطقه ای اطلاع رساني علوم و فناوري - The structure of affective reactions to critical incidents

Title of article :

The structure of affective reactions to critical incidents

Author/Authors :

Margareta Friman، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2004

Pages :

From page :

331

To page :

353

Keywords :

critical incidents , Mood , consumer psychology , consumer satisfaction

Journal title :

Journal of Economic Psychology

Serial Year :

2004

Journal title :

Journal of Economic Psychology

Record number :

274618

Link To Document :