Title of article
Strategic Contribution of a Business Process to Company’s Performance
Author/Authors
brin, pavlo national technical university - kharkiv polytechnic institute - department of management and taxation, Kharkiv, ukraine , prokhorenko, olena national technical university - kharkiv polytechnic institute - department of management and taxation, Kharkiv, Ukraine , nehme, mohamad national technical university - kharkiv polytechnic institute - department of management and taxation, Kharkiv, Ukraine , trabulsi, hussein lebanese university - department of economics, Beirut, Lebanon
From page
82
To page
99
Abstract
The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented. For evaluating of a business process strategic importance the study proposes the system of economic and managerial indicators, which includes the process’ contribution to the added value, its compliance to critical success factors, and its organizational involvement. Сombining these three indicators into one integral allows it to be used in different types of matrix analysis to make decisions on improving of a company’s business system.
Keywords
Business Processes’ Significance , Strategic Contribution, Organizational Involvement, Added Value, Critical Success Factors, Assets
Journal title
Journal of Information Technology Management (JITM)
Journal title
Journal of Information Technology Management (JITM)
Record number
2747148
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