The Effect of Global Digital Citizenship Education on Intercultural Communicative Competence and Learners’ Perceptions

Misuse of technology and lack of enough skill and knowledge about using technological devices may lead to several complications; thus, it could appear mandatory to offer citizenship education and digital knowledge. Hence, individuals are expected to gain the knowledge about their position in the world as global citizens and be able to understand intercultural issues. The aim of the current study is to inspect the effect of global digital citizenship on EFL learner’s intercultural communicative competence and examine their perceptions toward the applicability of global digital citizenship. The participants of the quantitative phase comprised 60 female EFL learners classified randomly into one experimental group and one control group. For the qualitative phase, 20 learners were interviewed. The instruments included the Oxford Quick Placement Test to ensure the homogeneity, Intercultural Communicative Competence questionnaire, and a researcher-made questionnaire to provide qualitative data. Cronbach’s alpha was used ensure the reliability. The validity of the questionnaires was ensured through content validity. The quantitative data was analyzed through MANCOVA test. The results revealed that global digital citizenship has significant effect on EFL learner’s intercultural communicative competence. The results of semi-structured interview revealed five main themes including the most important qualities of global digital citizenship, the general advantages and disadvantages of global digital citizenship, the benefits and shortcomings of digital literacy, strategies to stay safe in social media environments, and the popular applications used for learning English. The findings have significant theoretical and practical significance for teachers, teacher educators, curriculum designers and researchers.