Drivers Of Employee Resilience And Its Relationships With Work Engagement And Job Performance After The Covid-19 Pandemic

This study seeks to explore the underlying resources that promote employee resilience and the impact of resilience on work engagement and job performance within the context of the COVID-19 pandemic. The empirical investigation employed the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. It was conducted with a sample comprising 255 employees actively engaged in Ho Chi Minh City, Vietnam. The results reveal the significant influence of self-efficacy, optimism, and support from various sources (superiors, colleagues, family, and friends) on employee resilience. Additionally, work engagement is a mediator in the relationship between employee resilience and job performance. These findings offer valuable insights for human resources managers in fostering a flexible work environment and providing essential support to enhance employee resilience, benefiting both the employees and the organization.