Title of article :
Protecting your utilityʹs most valuable assets: Key industrial and commercial relationships—An outsiderʹs view
Author/Authors :
Joseph P. Sperry، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 1995
Pages :
8
From page :
44
To page :
51
Abstract :
Utilities should act aggressively—now—to protect relationships with their large commercial and industrial customers. Service and relationship quality, which utilities tend to see as “soft” issues, can become unbearably hard when their absence causes the loss of key accounts.
Journal title :
The Electricity Journal
Serial Year :
1995
Journal title :
The Electricity Journal
Record number :
431951
Link To Document :
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