Attitudes Toward Computarization as a Factor of Improvement of Employeesʹ Quality Performance in the University Clinical Centre Tuzla

Informatization is process which facilitate flow, preparation and approach to informa¬tionʹs. Computer informatization significantly influence successful of management, mak¬ing possible good data overview which are necessary for d action of decision. The aim was: to investigate attitudes of health work¬ers in regard to computer informatization of hospital institutions; to investigate influence of sociodemographic characteristics of health workers on attitude in regard to informatiza¬tion, with special attention on informatics education and use of computers; to explain difference in attitudes of health worker in regard to informatization and different factors. Investigation was done during May/June 2009. at Department of Surgery and Department of Internal Medicine of University Clinical Center Tuzla. Investigation included 60 health workers (20 with middle/high school - 15 female and 4 male, 20 with higher - 16 female and 4 male and 20 with high (university) education - 11 male and 9 female). Likert questionnaire was used to obtain attitude of examinees. Results were presented as average and percentage value. Significance of differences was obtained by X-square test, and value of p<0, 05 as statistically significant. On base of obtained results it was concluded that - majority of examinees have positive attitude in regard to computer informatization; majority of em¬ployees with some informatics education have more positive attitudes in comparison with employees without informatics education; it suggest necessity of additional informatics education toward to further development of computer informatization at University Clinical Center Tuzla and consequently further improvement of work quality in general sense; younger examinees with high and higher education have more positive attitudes in comparison with older, that should be include in further plans of inormatizatuon and educa¬tion of employees.