Title of article :
A hybrid of Kano and QFD for ranking customers’ preferences: A case study of bank Melli Iran
Author/Authors :
Pourhasomi، Mohammad Hassan نويسنده , , Arshadi khamseh، Alireza نويسنده , , Ghorbanzad ، Yaser نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی 15 سال 2013
Pages :
16
From page :
845
To page :
860
Journal title :
Management Science Letters
Serial Year :
2013
Journal title :
Management Science Letters
Record number :
691306
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=691306
