Public sector delivery of waste management services: cases from the Indian Sub-Continent

This paper discusses the role of public sector institutions in the delivery of urban services, with a particular focus on waste management in the Indian Sub-Continent. Public sector institutions are the major stakeholders in the delivery of urban sevices. They hold the major responsibilities, funds and employ a large number of staff. The public sector institutions are also exposed to political influence and the institutional changes are often politically or donors driven. However, since new institutions such as non-government organisations and private sector are taking important roles in the actual delivery of services, there is a greater need to understand the existing linkages to promote integration. The informal sector also provides services to a large number of population. In order to promote efficient and effective delivery of urban services, it is important to work on the integrated approaches involving key stakeholders.