The case manager connection: Taking a leadership role to improve patient outcomes

Case managers are increasingly assuming leadership roles in hospitals and other acute care facilities as coordinators of care who link practices to improved patient outcomes. Through their work with multidisciplinary teams, case managers are uniquely positioned to provide this direction to promote greater collaboration among physicians, nurses, clinicians, and other stakeholders. In fact, the more that case managers assume their leadership role, the closer they will be working with nurse leaders toward better communication and greater collaboration to establish outcomes-based practices.