Abstract :
This case study looks at the lessons learned from the ultimately successful
implementation of the Blackboard Managed Learning Environment at
Northumbria University and explores how these are now being applied to the
matching implementation at a local further education college, which we are
supporting. The study identifies key aspects that emerged from Northumbria’s
experience—the application of models of innovation from both educational
and business worlds, the need to take account of the impact of cultural change,
the need for effective staff development for all stakeholders, the need for a ‘road
map’ for the development, and the need for ongoing dialogue with clients (staff)
and customers (students). It reflects upon how Northumbria’s approach has
led to the emergence of a learning organisation that is adaptive and responsive
and how a business approach can be applied to higher and further education
innovations.
