Author/Authors :
Shin-jeng Lin، نويسنده , , Nick Belkin، نويسنده ,
Abstract :
Most information systems share a common assumption:
information seeking is discrete. Such an assumption
neither reflects real-life information seeking processes
nor conforms to the perspective of phenomenology, “life
is a journey constituted by continuous acquisition of
knowledge.” Thus, this study develops and validates a
theoretical model that explains successive search experience
for essentially the same information problem. The
proposed model is called Multiple Information Seeking
Episodes (MISE), which consists of four dimensions:
problematic situation, information problem, information
seeking process, episodes. Eight modes of multiple information
seeking episodes are identified and specified
with properties of the four dimensions of MISE. The results
partially validate MISE by finding that the original
MISE model is highly accurate, but less sufficient in
characterizing successive searches; all factors in the
MISE model are empirically confirmed, but new factors
are identified as well. The revised MISE model is shifted
from the user-centered to the interaction-centered
perspective, taking into account factors of searcher,
system, search activity, search context, information
attainment, and information use activities
