Study of the relationship between knowledge and emotional intelligence; case study: Melli bank of Qom

ABSTRACT: In recent years, knowledge management has been known as one of the most interesting and challenging subjects in business management and its range of application is increasing along with other subjects of management. Emotional intelligence implies the promotion of components such as self-awareness which then leads to deep awareness of the individual’s emotions, strength and weaknesses, values, concepts, and motivations. The aim of the research is identification of components of knowledge management and its effect on the emotional intelligence in the head Melli Bank of Qom province. The method used in the research is descriptive and is of the type correlation and has been done using the survey method. A survey tool with appropriate reliability and validity has been used in order to gather the data related to research variables including knowledge management and emotional intelligence. After estimating the research sample using the Kokoran formula, the simple random sampling method was used in order to access the sample members. The correlation test was used in order to test the research hypotheses. The results of the Spearman correlation test showed a positive correlation between knowledge management and emotional intelligence.