An Automatic Resource Scheduling System (ARSS)

The Automatic Resource and Scheduling System (ARSS) is a computer based tool to keep, benchmark, and use customers and resources information to improve the quality of services while improving the productivity of the resources used in a service granting organization. ARSS was originally conceived and is being developed for the Emergency Room of a local hospital. However, its principles can be extended and applied to other types of service granting organizations. The system will have a real time picture of the production system load, condition, and behavior. It will collect the data, calculate statistics, and maintain information about service goals, patients, resources and processes. ARSS can eventually become an expert system to aid health care professionals, and administrators. The results and data analyzed can help in decisions concerning patient care and resource management.