Modeling traffic operations at electronic toll collection and traffic management systems

Automatic Vehicle Identification (AVI) technology is one possible solution to traffic congestion at existing transportation facilities. This paper presents a mathematical model of traffic conditions for toll plaza facilities that includes AVI toll collection services among other conventional services. Three types of services are available: manual toll service, in which transactions are handled by a toll collector, automatic toll service, in which coin machines are utilized, and AVI toll collection service. In addition, mixed lanes, which provide more than one of the above services, are considered by the model. For a given rush hour, queue lengths and delays can be calculated for different toll plaza configurations. Comparison of their performance may aid operators in the management of the lane configurations until all users of the facility become AVI patrons.